Overview
Innovative AI Solutions ("we", "us", or "our") is a software and AI services company headquartered at Netaji Subhash Place, Pitampura, Delhi – 110034, India. We operate the website innovativeais.com and related services.
This Privacy & Cookie Policy describes what personal data we collect, why we collect it, how we use it, and the choices you have. By using our website, you agree to the practices described in this document.
🔒 Short version: We only collect data we need to serve you better. We never sell your personal information to third parties. You can withdraw consent at any time.
Information We Collect
We collect information in the following ways:
Information you provide directly:
- Name, email address, and phone number via contact or enquiry forms
- Company name and project details when you request a consultation
- Resume or CV when applying for a job through our Careers page
- Messages and chat history from our AI assistant widget
Information collected automatically:
- IP address, browser type, operating system, and device type
- Pages visited, time spent, referral URLs, and click patterns
- Geographic location (country/city level) derived from IP address
- Session data and interaction events via Google Analytics
How We Use Your Data
We use the data we collect for the following purposes:
- To respond to enquiries, consultation requests, and support messages
- To process job applications submitted via the Careers page
- To analyse website traffic and improve our content and user experience
- To send you service-related updates or proposals you have requested
- To measure the performance of our marketing campaigns
- To detect and prevent fraud, abuse, or security issues
- To comply with legal obligations applicable in India and internationally
We process your data on the following legal bases: consent (for analytics and marketing cookies), contract performance (to deliver services you requested), and legitimate interests (to improve our website and prevent fraud).
Data Retention
We retain your personal data only as long as necessary for the purpose it was collected or as required by law:
- Contact form submissions: Up to 2 years from last interaction
- Job applications: 6 months if unsuccessful; longer if an offer is made
- Analytics data: 26 months (Google Analytics default)
- Chat session data: 90 days from session end
- Cookie consent records: 1 year from consent date
After the applicable retention period, data is securely deleted or anonymised.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
Right to Access
Request a copy of the personal data we hold about you.
Right to Rectify
Ask us to correct inaccurate or incomplete data about you.
Right to Erasure
Request deletion of your personal data (the "right to be forgotten").
Right to Object
Object to processing based on legitimate interests or for marketing.
Right to Portability
Receive your data in a structured, machine-readable format.
Right to Restrict
Ask us to pause processing of your data in certain circumstances.
To exercise any of these rights, email us at info@innovativeais.com. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.
Third-Party Links
Our website contains links to third-party websites such as client project URLs (Ashoka Advertisement, Techpar Events, Sportswear9, RDPMS), GitHub, and LinkedIn. Once you leave our site, this Privacy Policy no longer applies.
We are not responsible for the privacy practices of external websites and encourage you to read their privacy policies before providing any personal data.
Children's Privacy
Our website and services are intended for business professionals and are not directed at children under the age of 13 (or 16 in the EU/UK). We do not knowingly collect personal data from children.
If you believe we have inadvertently collected data from a child, please contact us immediately at info@innovativeais.com and we will delete it promptly.
Changes to This Policy
We may update this Privacy & Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page.
We encourage you to review this page periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.
⚠️ Previous versions of this policy are available on request by emailing info@innovativeais.com.
Contact Us
If you have any questions, concerns, or requests regarding this policy or how we handle your data, please reach out to our team:
Innovative AI Solutions
📍 Netaji Subhash Place, Pitampura, Delhi – 110034, India
📧 info@innovativeais.com
📞 +91 7464 099 059
🕐 Mon – Sat: 10:00 AM – 7:00 PM IST